![]() This would allow up to eight ongoing calls at a time.Ĭompared with regular PBX service, DID saves the cost of a switchboard operator, calls go through faster, and callers feel they are calling a person rather than a company. For example, a company might rent 100 phone numbers from the phone company that could be called over eight physical telephone lines, called trunk lines. DID numbers can also help save time by eliminating the need for operators to route calls.ĭID numbers can give organizations a more professional image, and they can create a local presence in multiple markets. This helps reduce the number of missed calls and can make it easier for callers to reach the person or department they need. Using DID, a company can offer its customers individual phone numbers for each person or workstation within the company without requiring a physical line into the PBX for each connection. What are the benefits of using a direct inward dialing system?
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